1. Co-op Manager basics
Welcome to the AgUnity Co-op Manager’s Beta release 0.6.
The goal of the Co-op Manager is to allow farmer and fisher cooperatives to manage member, organisation and staff data, manage transactions, and provide services to their members simply and securely. This early release has only member and certification management features.
Explore and use the Co-op Manager's features using the menu items in the left and top menu bars, and refer to this document for help when needed.
If you see a feature described in this document that you don’t see in the Co-op Manager, it is likely because you do not have the proper license or system permissions to use the feature. Please speak to your local system administrator for clarification.
We'll be adding new features and expanding this help section regularly, so come back often to see how the Co-op Manager is evolving to meet your needs. Please use the feedback feature to let us know if there are features you'd like to see in future releases.
1.1 Log in
To log in:
Go to the AgUnity Co-op Manager login page.
Enter your user email.
Enter your password.
Click on the Log In button.
Note that the home page may take some time to load.
Other things you can do on the login page:
Use the language selector at the top right-hand side of the page to change the language of the login page and Co-op Manager interface.
Select the Remember me check box if you want your email address and password to be filled in automatically the next time you visit the site. This should only be used if you don’t share your computer with other users.
Click on the Forgot password? link if you have forgotten your password. Its use is described in the reset password section below.
1.2 Reset password
If you forget your password you can reset it by doing the following:
Go to the AgUnity Co-op Manager login page.
Click on the Forgot password? link. This will open the page shown below.
Enter your user email address, then click on the Reset Password button.
The above will generate an email message with a reset link to the email address that you entered. If you do not see the email in your inbox, check your junk/spam folder. (Note: To make sure that you always see system messages, add [email protected] to your whitelist.)
Open the reset email and click on the link in the message to navigate to the password reset form shown below. Here you should:
Enter a New Password that you can remember. (Note that it must be at least eight characters long, and include at least one number, one special character, one upper case character and one lower case character.)
Enter the password again in the Confirm Password field.
Click on the Set New Password button.
You will see a success message that indicates that your password was successfully reset. After you see that, you can return to the login page and log in using your email address and new password.
1.3 Unlock account
Your account will be locked for 1 hour if there are 10 consecutive failed login attempts with your email address. This can happen if you forget your password or if someone is trying to get access to your account. In this case you will see the screen below.
If this happens, you can:
Wait for one hour and try again, or
Reset you password (see reset password section), then log in immediately with the new password.
1.4 Change Co-op Manager language
To change the language that the Co-op Manager is displayed in:
Use the language selector at the top right-hand side of the to change the language of the login page and Co-op Manager interface.
OR
Click on the profile icon in the top menu on any other page, then on the language selector.
1.5 Give feedback
Click on feedback in the top menu to give us your feedback and suggestions for new features. When you do this, a form will pop up. On the form:
Select the icon that represents your satisfaction with the tool. The dark green happy face represents “very satisfied” and the dark red frowning face represents “very unsatisfied”. The light green and red faces represent “satisfied” and “dissatisfied”, respectively.
In the top text input box, tell us what features you find most useful.
In the second text input box, let us know which features are less useful, or suggest ways that we could make the tool better.
When you are done, click on the Finish button to send us your feedback.
You can give feedback as often as you want. If you have not given us any feedback in the past several months, the form will pop up automatically to request feedback. If you do not wish to fill it out, simply click on the X at the top right-hand side of the form.
1.6 Find help documents
Click on help in the top menu, then on Help Documentation to open this resource.
1.7 Get support
If you are experiencing an issue, you can request support by clicking on the help icon in the top menu, and then on Support. This will open a form which you can use to report an issue as follows:
Select the urgency level from the dropdown menu.
Describe the issue you are experiencing in as much detail as possible.
Click on the Submit button.
1.8 Localization issues
If you are using the AgUnity Co-op Manager in a language other than English, and you see some text on a screen that is in English, confusing or incorrectly translated, use the support feature to report the issue.
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